Award recognizes exemplary customer service in the residential construction industry
ROCKVILLE, Md., April 18, 2024 – House to Home Solutions, LLC, a multi-award-winning design/build remodeling firm serving Maryland and Northern Virginia, today announced it has received a 2024 Guildmaster with Highest Distinction Award. GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, powers the award to recognize and celebrate residential home building, remodeling, and contracting professionals demonstrating exceptional customer service. House to Home Solutions holds a 4.9 out of 5.0 rating for customer satisfaction, based on GuildQuality surveys of more than 150 homeowners.
"We are incredibly honored to be recognized among the top customer service leaders in residential remodeling and construction,” said Daniel Carrero, president of House to Home Solutions. “As a trusted design/build remodeling firm, we prioritize not just the quality of our design and craftsmanship, but also the experience as our clients go through our process. This award is a testament to our team's dedication to exceeding customer expectations across every transformation stage."
In determining the 2024 Guildmaster Award recipients, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers who responded and the percentage stating they would recommend the business to a friend. Eligible businesses must minimally achieve a “Likely to Recommend” rate of 90% or greater from their customers surveyed by GuildQuality.
Out of nearly 2,000 eligible applicants, House to Home Solutions is one of the few businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior above-average customer care. This is House to Home Solutions' fifth Guildmaster recognition in the last six years.
For more on the 2024 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
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About House to Home Solutions
House to Home Solutions, LLC (H2HS) is a multi-award-winning design/build renovation firm for discerning homeowners in Maryland and Northern Virginia who want a partner they can trust to transform their dreams into beautiful, inspiring homes. The H2HS team focuses on deeply understanding and translating each customer’s vision into highly functional and aesthetically pleasing outcomes. Each part of the company’s proven, streamlined VisionBuilder™ process is designed to provide a concierge level of service that delivers an overwhelmingly positive customer experience from conception through completion. For more information, visit www.housetohomesolutions.com.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.
