Client Experience Coordinator – Job Posting

CLIENT EXPERIENCE COORDINATOR – JOB POSTING

Are you a dynamic, detail-oriented professional who thrives on creating exceptional client
experiences? Do you have a passion for people, strong communication skills, and an eye for design?
Join our award-winning design-build-remodel firm, where integrity, creativity, and excellence
define everything we do.

At House to Home Solutions, we don’t just renovate homes—we transform lives. We’re seeking a
Client Experience Coordinator to serve as the welcoming voice and face of our company, guiding
prospective clients through the first steps of their remodeling journey. This role is perfect for
someone who enjoys building relationships, staying organized, and contributing to a team that’s
redefining luxury living.

Key Responsibilities:

  • Serve as the first point of contact for prospective clients via phone and email
  • Qualify leads and schedule in-person consultations with our design team
  • Make proactive calls to prospect lists and past clients
  • Attend networking events and represent the brand at industry functions
  • Build, manage, and nurture relationships with referral sources
  • Support marketing initiatives and contribute to business development efforts
  • Ensure client communications are timely, polished, and brand-aligned
  • Maintain a clean, organized, and welcoming office environment

What We're Looking For:

  • A likeable, confident communicator with a polished phone presence
  • Quick thinker with natural sales instincts (sales experience is a plus, but not required)
  • Exceptionally organized with strong attention to detail
  • At ease with networking, public speaking, and building professional relationships
  • Self-motivated, reliable, and proud of your appearance and work ethic
  • Comfortable in a fast-paced, team-oriented environment
  • Tech-savvy and eager to learn new systems and tools
  • Graphic design or marketing experience is a plus
  • Experience in luxury residential remodeling is a plus, but not required

Minimum Requirements:

  • Clean-cut, professional appearance
  • Strong communication and interpersonal skills
  • Reliable, clean transportation
  • Comfortable with basic business technology and communication platforms

Benefits & Perks:

  • Competitive salary based on experience
  • Paid vacation and sick leave
  • Health insurance with up to $300/month employer contribution
  • 401(k) retirement plan with up to 3% company match
  • Personal use discounts
  • Use of company equipment and tools
  • Ongoing training, certifications, and growth opportunities
  • A supportive, fun, and inspiring work environment in our state-of-the-art office and design studio

Ready to Join Our Team?

If you're passionate about people and design, and you’re ready to contribute to a collaborative and high-performing team, we want to hear from you.

Send your resume to info@housetohomesolutions.com today.

*Please Note: Recruiters, do not contact us about this posting. We are not accepting unsolicited services or offers.

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Our commitment to quality, integrity and experience starts from the moment we hear from you. Are you ready to get your dream home remodeling project started? Reach out to us to get the ball rolling. We look forward to connecting soon!
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Kitchen Remodeling Rockville Review. House To Home Solutions was recommended to us by a colleague when we were looking for a kitchen remodeling contractor, and we now understand why. Daniel Carrero, the President and owner, is a meticulous planner and craftsman.  He and his team expect nothing less than their best at all times.  They were fast (the entire job was completed in less than…
Rockville Client
Kitchen Remodeling Potomac Review. We began our kitchen renovation the day after Thanksgiving – and by the new year it was clear that our contractor was a) not doing a good job and b) likely never going to finish – so we had the House to Home team step in.  WOW – what a difference from Day 1! A real “sense of urgency” came over…
Potomac Client
Home Theater Potomac Review. We hired Daniel Carrero to redo our family room that involved a new fireplace and the installation of home theatre set up. The job was finished with highest quality. Daniel also provided additional help when the need arose. He is a perfectionist and a pleasure to work with. I would highly recommend him.
Potomac Client
Condo Remodeling | Arlington, VA. I hired House to Home Solutions under conditions that were far from ideal.  The condo I was buying had a closing date that kept changing, all the walls needed to be repainted and all the carpet needed to be ripped up and replaced with wood flooring.  Not only did the company deliver on time but the result was stunning.  The…
Terry Hedrick
I had used House to Home Solutions when a neighbors 100ft Oak tree well onto my house, smashing my addition. So as you can imagine working with insurance companies is the worst, despite all that Daniel was very professional and supportive in helping me work through it with them. Once we got the green light to start Daniel and his team worked efficiently in building…
Megan M
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House to Home Solutions, LLC
15745 Crabbs Branch Way
Rockville, MD 20855
(301) 762-6621
8:00AM - 7:00PM
Monday - Friday